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Frequently Asked Questions |
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What should I do if I have a question or need a prescription refilled What should I do if I have had a lab or diagnostic test? What should I do if I am having a problem with my heart? What should I do if I am having a problem when your clinic is closed? How do I make an appointment at Wisconsin Heart and Vascular Institute? What are Wisconsin Heart and Vascular Institute's Madison clinic hours? Where is Wisconsin Heart and Vascular Institute located? How do I drive to Wisconsin Heart and Vascular Institute's Madison clinic? How can I receive driving directions from my home? Where should I park at Wisconsin Heart and Vascular Institute? Where else do your physicians practice and how can I make an appointment? Which insurance plans cover Wisconsin Heart and Vascular Institute services? Q. What should I do if I have a question or need a prescription refilled? A. We want to be able to answer your questions as quickly and conveniently as possible. This usually involves getting your records and having your nurse return your call later that day. Please tell our receptionists if you have urgent questions; they can find someone to handle your concerns immediately. Q. What should I do if I’ve had a lab or diagnostic test? A. We want to provide you with your lab and test results as soon as they are available for two reasons. One, so we can initiate new treatment, if necessary. And two, to help you avoid undue concerns regarding the results. We feel this is best accomplished by arranging a phone appointment on a specific day when we can call and inform you of the results. This will be coordinated with you when you have your test performed. Q. What should I do if I am having a problem with my heart? A. In emergencies, always call 911 immediately. In other, less urgent, situations, we will promptly put you in touch with the triage nurse who will personally help you resolve your problem. Q. What should I do if I am having a problem when your clinic is closed? A. If you have a problem or concern at any time, please call us at (608) 260-2100 for assistance. Our answering service takes care of “after hours” calls to our clinic telephones, and will refer your call to the Wisconsin Heart and Vascular Institute physician on call. Q. How do I make an appointment at Wisconsin Heart and Vascular Institute? A. To make an appointment, call us at (608) 260-2100. Q. What are Wisconsin Heart and Vascular Institute's Madison clinic hours? A. Our Madison clinic is open from 8 a.m. to 5 p.m., Monday through Friday by appointment. Our regional clinics may have different hours depending on the individual hospital or clinic. Q. Where is Wisconsin Heart and Vascular Institute located? A. Our Madison clinic is located at 2601 W Beltline Hwy. We moved to this new location in late 2008. Our phone numbers remained the same. The new location has plenty of covered parking for your convenience. Q. How do I drive to Wisconsin Heart and Vascular Institute's Madison clinic? A. The Locations section of our web site has a link to our Madison location. The link takes you to a Google map to our Arbor Gate location. You can also get to the location information by clicking on the Madison heart icon on the map we have on our home page. Q. How can I receive driving directions from my home? A. In the Locations section of our web site, each practice location has a link that says Click Here for Detailed Location Map. In Google you can type in your home address and generate a customized map for your trip. Q. Where should I park at Wisconsin Heart and Vascular Institute? A. There is a parking ramp behind our Arbor Gate location. You can access the ramp two ways:
A. If you click on the locations tab on our home page you will see a full list of practice locations as well as a list of the physicians who serve patients at each site. You can also click on the individual locations identified on the map on our home page to go directly to a practice site's information. Q. Which insurance plans cover Wisconsin Heart services? A. Wisconsin Heart and Vascular Institute specialists serve patients with the following health plans:
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